MadFest Token Guide

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MadFest Melbourne will use an online reservation system to distribute access tokens for guest signing sessions in advance of the event.  Our goal is to ensure that VIPs and enthusiastic fans have the best possible chance to meet our guests and to ensure that all fans’ time spent at MadFest is not wasted in long queues, so you can enjoy everything MadFest has to offer!

There will be three ways to obtain tokens, in order of release date and subject to availability these are – VIP Early Access Tokens, Paid Fan Access Tokens or Free Fan Access Tokens.

VIP Early Access Tokens
Release Date:  TBC

A special code will be issued via email to those holding MadFest VIP tickets.

VIP Tickets holders will have an exclusive window to reserve tokens.  After this time tokens are subject to availability.

Signing and Photo sessions are free for attendees with a Madfest VIP ticket.

Each VIP ticket holder may only select one session per guest.  Tokens are not transferrable.

Paid Fan Access Tokens
Release Date:  TBC

Regular MadFest ticket holders will be able to make a purchase containing a Fan Access Token guaranteeing access to select Guest signing sessions.

Free Fan Access Tokens
Release Date:  TBC

Any remaining undistributed tokens for guest signing sessions will be released free according to the schedule below.  Free tokens do not include any special items – only the signing card for each guest. Photo tokens are not included in the Free Fan Access Window.

All tokens must be reserved online.  Tokens will not be available at the venue.

Procedures at the event

On the day of the event please arrive at your autograph session no earlier than 30 minutes prior to the session and no later than the start time of the session.

Please ask an area volunteer for the correct line for your session and have your Eventbrite QR code (Access Token) ready on your phone or a printout. If your token is on your phone, please ensure that you have your phone brightness set to maximum. Your token will be scanned and checked by a staff member.

You may be asked for photo ID by staff or volunteers upon scanning of your token to verify your identity. Autograph session passes are not transferable.

Any special items purchased as part of your Access Token will be presented to you before you leave the signing area.

Procedure for Japanese Guests

You will be directed by a volunteer when it is your turn to receive your autograph.

Gifts for guests can be dropped off at the designated booth located in the Guest Signing Area. Please do not directly hand gifts to guests.

No photos or recording of any kind will be allowed in the Guest Signing Area. You will be asked to delete any recordings made by event staff.

Fans that do not comply with these rules will be escorted from the venue.

Procedure for  Photo Sessions 

Step up to the designated spot.

The designated Event Photographer will take the photo using a digital SLR

No selfies or own cameras/devices, please.

Please do not touch the guest unless asked to do so.

Guest will then sign a special card/your item for you.

Photos will be made available online a few days after the event and will be sent via the email address used to purchase the token.