MadFest Token Guide

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Signing
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ALL TOKENS MUST BE RESERVED ONLINE 

MadFest Melbourne will use an online reservation system to distribute access tokens for guest signing sessions in advance of the event.  Our goal is to ensure that VIPs and enthusiastic fans have the best possible chance to meet our guests and to ensure that all fans’ time spent at MadFest is not wasted in long queues, so you can enjoy everything MadFest has to offer!

There will be three ways to obtain tokens, in order of release date and subject to availability these are – VIP Early Access Tokens, Paid Fan Access Tokens or Free Fan Access Tokens.

VIP Early Access Tokens
Release Date:  Monday 2nd September 9am

A special code will be issued via email to those holding MadFest VIP tickets.

VIP Tickets holders will have an exclusive window to reserve tokens.  After this time tokens are subject to availability.

Signing and Photo sessions are free for attendees with a Madfest VIP ticket (selected guests).

Each VIP ticket holder may only select one session per guest.  Tokens are not transferrable.

Please Note: Aina Aiba, Shin-Ichiro Miki, and Aza Miyuko are not included in the VIP package and require the purchase of a token/fan pack to access their signing session.

Fan Packs
Release Date:  Wednesday 4th September 9am

Regular MadFest ticket holders will be able to purchase Fan Packs guaranteeing access to select Guest signing sessions.

For Fan Pack details and inclusions, please visit individual guest pages below:

Aina Aiba

Shin-Ichiro Miki

Natsuki Hanae & Akari Kito

Yuu Asakawa

Cherami Leigh

Aza Miyuko

Free Tier Tokens
Release Date:  Saturday 14th September  & Sunday 15th September, 8am

Any remaining undistributed tokens for guest signing sessions will be released free on each morning of the festival.  Free tokens do not include any special items – only the signing card for each guest. Photo tokens are not included.

Please Note that Aina Aiba, Shin-Ichiro Miki, and Aza Miyuko do not have Free Fan Access Tokens.

All tokens must be reserved online.  Tokens will not be available at the venue.

Procedures at the event

On the day of the event please arrive at your autograph session no earlier than 30 minutes prior to the session and no later than the start time of the session. Attendees who arrive late may not be able to attend the session. If you are attending a clashing session, concessions will be given to ensure you are able to attend both.

Please ask an area volunteer for the correct line for your session and have your Eventbrite QR code (Access Token) ready on your phone or a printout. If your token is on your phone, please ensure that you have your phone brightness set to maximum. Your token will be scanned and checked by a staff member.

You may be asked for photo ID by staff or volunteers upon scanning of your token to verify your identity. Autograph session passes are not transferable.

Any special items purchased as part of your Access Token will be presented to you before you leave the signing area.

Procedure for Japanese Guests

You will be directed by a volunteer when it is your turn to receive your autograph. If you have something to say to the guest please feel free to do so, there will be a Japanese translator on hand to convey your message to the guest.

Gifts for guests can be dropped off at the gift box booth in the Guest Signing Area. The box will be moved to the front of the line during the signing sessions. Please only hand gifts to staff and not directly to the guests. Madfest staff will ensure that the guests receive your gift.

No photos or recording of any kind will be allowed in the Guest Signing Area. You will be asked to delete any recordings made by event staff.

Fans that do not comply with these rules may be escorted from the venue.

Procedure for Cherami Leigh Photo Sessions 

Step up to the designated spot.

The designated Event Photographer will take the photo using a digital SLR

No selfies or own cameras/devices, please.

Please do not touch the guest unless asked to do so.

Guest will then sign a special card/your item for you.

Photos will be made available online a week after the event and will be sent via the email address used to purchase the token.